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About Me


About Me


My name is James, and this blog is being created for my Fundamentals of Information Technology & Literacy class.  I started my career in IT after I spend 10 years repairing CH-47D helicopters for the United States Army and the Colorado National Guard.  Growing up, I always had a powerful affinity for computers and computing systems.  Looking back, I should have realized that I would end up in an IT career.  When I realized that it was time to start a career in IT, I used a portion of my GI Bill to take several certification courses.  When the classes began, I quickly realized that without real-world IT experience, I was not going to be able to hold onto much of the information that was being blasted at me.  After everything was said and done, I had only received my CompTIA A+.  However, I also had some experience with Microsoft Active Directory, security principles taught by CompTIA Security+ and the Certified Ethical Hacker course, and network concepts taught by CompTIA Network+.  From that point, I searched for my first IT job.  My first position in IT was as an agent on a shared service help desk that was a service offered by a managed IT service provider.  In that position, I gained a solid foundation of IT knowledge.  On the help desk, I became very familiar with a plethora of different IT technologies.  I gained experience with a half dozen VPN solutions, ITSM ticketing systems, various network architectures, and different types of people.  By the end of my time in that position, I had risen to the title of Senior Service Desk analyst and a tech lead for a pod of about 30 companies.  From there I moved into a few desktop roles before I decided to pursue my bachelor degree in Information Technology from Ashford University.  After obtaining my degree, I hope to start moving into IT management positions.

I plan on using this blog to document the experience that I have while obtaining my Bachelor Degree, as well as use it as a means to help other people begin their career within IT.

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